Empty the trash, then reboot your computer. NOTE: by renaming the folder, we are maintaining the original folder as a backup in case we need any files that are stored in that location.Ĥ. Go to: 'HD > Users > (User's Home Folder) > Library > Application Support > Vectorworks' and rename the 20XX folder to 20XXold Go to: 'HD > Library > Preferences' and throw away the fileģ. Go to: 'HD > Users > (User's Home Folder) > Library > Preferences' and throw away the files: The preferences, plant database, workspaces (etc.) are in the HD > Users > (User's Home Folder) > Library > Application Support > Vectorworks > 20XX folder.īefore continuing, close Vectorworks completely.ġ. The easiest way to display it is to open Finder, then hold down the alt/option key on your keyboard while clicking 'Go' from the menu bar, then selecting 'Library' NOTE: On the macOS versions listed above, the Library folder for your User account is hidden.

Select your operating system below to see the appropriate steps: However, each operating system requires a different set of steps to perform the reset. Resetting Preferences works the same across all versions of Vectorworks since Vectorworks 2009. To maintain a copy of your preferences, follow THESE INSTRUCTIONS You should also CLOSE Vectorworks before performing these steps, and if your serial number begins with an 'E', make sure you have internet access at the time of reset. This process will remove your serial number, so be sure to have it available when performing a preference reset so that you can enter it after launching Vectorworks again. Throughout this article, you may see 'Vectorworks 20XX' or 'Vectorworks XX', these indicate that the folder or file has a version-specific name, so if you have Vectorworks 2023, you would perform the action on the '2023' folder/file mentioned as '20XX' These steps will also reset your Vectorworks serial number without needing to first open the software and change it from within the Vectorworks Preferences > Session tab.

It is sometimes the case that if resetting preferences does not resolve the issue, a reinstall may be required, but this approach is much less invasive and recommended as a first-shot troubleshooting step. While troubleshooting Vectorworks issues, oftentimes you may be instructed to 'Reset your Preferences.' This procedure is a faster way of restoring Vectorworks back to its default settings, without having to reinstall the software entirely.

Vectorworks how ot reset serial number